Monday through Friday:
  • Life tribute orders (accompanied by all text and photographs) placed by 12 noon in your local time zone will ship the same day via UPS Next Day Air service for next day delivery. Exceptions such as 12-page booklets (see below) will ship the following day.
  • All proofs must be returned within 30 minutes of receipt to qualify for same-day production.
    • All Tribute Booklets must receive final approval for press by 3:00pm CT in order to ship the same day, due to production requirements.
    • All orders shipping via FedEx must receive final approval for press by 4:00pm CT in order to ship the same day, due to carrier schedules.
    • Any other orders which do not receive final approval for press by 5:30pm CT will ship the following business day. Orders returning proofs after closing time may incur an After Hours Charge for same-day production.
  • In most areas, Saturday delivery is available at an additional cost. If Saturday delivery is not possible, the order will be scheduled for Monday delivery. Check with BerylMartin customer service for shipping details and options.
Saturday:
  • As of October 2023, orders must be submitted (including all text and photographs) on Friday by 2:00pm in your local time zone in order to ship out on Saturday.
  • Your order will be produced and shipped on Saturday if we have all final proof approvals in hand by 10am CT on Saturday morning. Orders which do not receive final approval for press by 10:00am CT will be produced and shipped on the following business day. Orders returning proofs after closing time may incur an After Hours Charge for same-day production.
  • Saturday production is only available when items are needed for services scheduled on Monday, or on the next delivery day following a Monday holiday. You must ship via UPS Next Day Air service (noting that orders that ship on Saturday also incur additional weekend shipping costs).
  • If you need to reach us in case of emergency regarding an order on a Saturday, please call (219) 301-0360‬ (NOTE NEW NUMBER), leave a message and someone will call back to assist you.
  • No orders are accepted or shipped on Sundays, or on holidays when BerylMartin is closed.
Half-day holidays (see our Business Hours page for applicable holidays):
  • Life tribute orders (accompanied by all text and photographs) placed by 10 a.m. Central time on will ship the same day via UPS Next Day Air service for delivery on Monday, or on the next delivery day following a holiday.
  • All proofs must be returned within 30 minutes of receipt to qualify for same-day production. Orders which do not receive final approval for press by 1:00pm CT will be produced and shipped the following business day. Orders returning proofs after closing time may incur an After Hours Charge for same-day production.
  • Orders that ship on Saturday incur additional weekend shipping costs. No orders are accepted or shipped on Sundays, or on holidays when BerylMartin is closed.

Please note that we must receive all text, photographs, and instructions by the appropriate deadline to proceed with your order.

For orders placed or confirmed AFTER the day's cutoff time, same-day production for qualifying items may still be available at the discretion of our Customer Service team. A "Super Service" rush charge will apply. See our Price Guide for details on Super Service charges by item.

Exceptions: Additional Production Days Required

The following products require one or more additional production days and are not included in our same-day shipping policy:

  • 12-page and 16-page booklets;
  • 8-page booklets with additional photos;
  • any engraved crystal keepsake in quantities of 2 or more;
  • engraved crystal keepsakes requiring 3D image conversion;
  • customized designs, including color changes to our standard designs;
  • any order requiring more than 2 rounds of proof due to customer changes;
  • any order in which the final proofs are not approved for press by 5:30pm CT, or 30 minutes after the proof is provided, whichever is later.

HOLIDAY HOURS: BerylMartin will be closed in observance of Memorial Day on Monday, May 27, 2024. No packages will be delivered on Monday due to the holiday. Orders may be placed until noon on Friday 5/24 for Saturday delivery on 5/25 at an additional shipping charge. Orders must be placed by 2:00pm on Friday 5/24 for Saturday production on 5/25 and next day air delivery on Tuesday 5/28. 

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